Tag Archives: empathy

Transforming Anger into Forgiveness: Practical Strategies

Colorful balloons floating against a clear blue sky, symbolizing hope and peace.

It’s hard to imagine forgiving a person who has imprisoned you, deprived you of your humanity and killed your family. That’s exactly what Dr. Edith Eger, a Holocaust survivor of Auschwitz did.  In her book, The Choice, she described her harrowing account of life and death in several concentration camps and how she came to terms with the trauma of

Read more

The Importance of Politeness in Negotiation

Build teamwork and collaboration in conflict resolution.

I watched a political debate recently and felt drained by the experience. Six educated, grownups were reduced to squabbling children over an issue that has polarised the nation.  They were speaking over each other, interrupting, arrogantly enforcing their view and asking questions that had been framed in a way to reveal the other as a stupid. This post is about

Read more
« Older Entries