This is the first in a series of posts dedicated to providing you with conflict resolution resources. As a celebrated business man and politician, President Trump should know a thing or two about the subject and, as world events demonstrate, he is not afraid of conflict. Read on for a summary of this book and my analysis of it from
In my previous post, I wrote about how neuroscience in conflict plays out on the international and political stage. It has been used to calm inter-group tensions and violence, break down stereotypes and prejudices passed down through generations, and build trust and cooperation. Knowing how our brain works can help us create peace. It can also be used in our
Read moreI was eleven years old and thrilled that my next door neighbour’s grand daughter was visiting from Saint Lucia. The thought of far away islands made me imagine adventures that would materialise years later. We spent the whole summer chatting about boys, looking at magazines and playing in parks together. I was sad when she went back home at the
Read moreEffective conflict resolution hinges on constructive communication, which involves active listening and empathic responses. By identifying the root cause of conflicts through attentive listening, mutual respect, and summarizing key points, trust can be rebuilt. Remaining calm and neutral can enhance understanding, leading to more durable and peaceful outcomes in relationships.
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If you’ve ever worked in the corporate world, you know that some of your colleagues don’t always tell the truth. They may withhold information from you, selectively interpret what you have said or conveniently misinterpret things. They may not even recollect what they or you said to them. Conveniently. I recently had a conversation with somebody who called me a
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I watched a political debate recently and felt drained by the experience. Six educated, grownups were reduced to squabbling children over an issue that has polarised the nation. They were speaking over each other, interrupting, arrogantly enforcing their view and asking questions that had been framed in a way to reveal the other as a stupid. This post is about
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The skills that I write about enable you to put your emotions aside and to realise that conflict ebbs and flows. It’s a cycle of ups and downs. At the start, you might be convinced that you will continue to fight until the bitter end. Soon, you start to be impacted by the hostilities and you realise that this is
Read moreI once asked a friend of mine for help. I felt completely irritated, rejected and infuriated by a man who I had been dating but had decided to end things by ignoring me. I wondered whether he had been injured or worse but I think he just hoped that I would move on and forget about him. That way, no
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If like me, you are wondering why the government would be in favour of a No-Deal Brexit, here’s my explanation. It’s a negotiation technique aimed at forcing the other side to give in to unreasonable terms. The purpose of this post is to look at the latest Brexit position from a conflict resolution perspective, not to debate whether I am
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I was recently asked to help a client bring a claim in the Small Claims Court. Claims that are dealt with in this way amount to less than £10,000 and are not legally complex. A claim for non-payment under a contract for less than this amount will often be allocated to this “track”. There’s a very good reason for this.
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