Workplace Archives - The Conflict Expert

Tag Archives: Workplace

Gaslighting at Work: When Conflict Becomes Distortion

Posted on May 14, 2026 by The Conflict Expert Leave a comment

Workplace conflict can be uncomfortable, frustrating, and emotionally draining. However, some forms of conflict feel particularly destabilising because they create confusion rather than clarity. This is often what people are describing when they talk about gaslighting at work. You may leave conversations questioning your memory, doubting your judgement, or wondering whether you have misunderstood what happened. A straightforward disagreement suddenly

Conflict Management

How to Respond to Narcissistic Behaviour in the Workplace

Posted on April 30, 2026 by The Conflict Expert Leave a comment

Knowing how to respond to narcissistic behaviour in the workplace can be challenging, particularly when emotions run high and communication becomes distorted. While it’s tempting to label someone as “the problem,” what often matters more is understanding the behaviour you’re dealing with and how it impacts conflict. Narcissistic traits, such as defensiveness, lack of accountability, or a need for control,

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When Workplace Conflict Is Really About Loss

Posted on March 19, 2026 by The Conflict Expert Leave a comment

Workplace conflict rarely begins where we think it does. A disagreement about a process change, frustration with a colleague, tension after a restructuring. These situations often appear to be about behaviour, personality or communication. But beneath many workplace conflicts sits something quieter and harder to name: Loss. The feeling of loss is not just something we experience after a death.

Workplace Mediation: Signs Office Conflict Needs It

Posted on January 29, 2026 by The Conflict Expert Leave a comment

Mediation session between colleagues addressing office conflicts professionally.

Spot the signs conflict needs workplace mediation, from avoidance to repeat issues. Learn the benefits of mediation in the workplace and what to do next.

Creating Environments for Healthy Workplace Conflict

Posted on January 15, 2026 by The Conflict Expert Leave a comment

It seems like a contradiction. Healthy workplace conflict? When have you ever experienced this? But it is possible. Conflict can be diverted away from active and passive forms of aggression to constructive ways to encourage harmless competition between teams; to cultivate helpful discussions to facilitate feedback about an initiative; to mediate between teams in conflict so that new boundaries can

From Endings to New Beginnings: What Managing Transitions Teaches About Change

Posted on October 23, 2025 by The Conflict Expert One comment

Managing Transitions book cover with title and author William Bridges.

It’s shocking how few ogranisations understand the impact of change on employees and business. What many don’t realise is what change represents: endings that can sometimes be painful and hard to accept. It’s not change that we find hard to adapt to. It’s accepting an ending or a loss that causes us to grieve. That’s why any successful organisation will

Book Reviews

Signs You’re Being Micro-Managed and What to Do

Posted on April 25, 2019 by The Conflict Expert 5 comments

Dealing with workplace conflict between colleagues in an office setting.

Working for a micro-manager is soul destroying. You know when your manager has a toxic style of leadership because they leave you feeling low in confidence, doubtful of yourself and fearful that you have done something wrong. This is no way to manage a team as employees become resentful, lose motivation and ultimately leave the company. This type of leader

Conflict Management

Diversity and Inclusion – Are We Getting It Right?

Posted on April 23, 2019 by The Conflict Expert One comment

Bright colored chalks arranged on a vibrant, chalk-splattered surface, ideal for creative art and ed.

I recently saw Admissions, a play by Joshua Harmon about the struggles of a prestigious private school to attract students who differed from the usual white, privileged background. The Head of Admissions, a woman dedicated to furthering her successful track record of upping the school’s diversity statistics, opens by sternly admonishing a teacher for not including enough pictures of the

Conflict Basics

How to Manage Workplace Conflict: Key Communication Skills

Posted on March 25, 2019 by The Conflict Expert 2 comments

Two people sitting on the beach at sunset, peaceful and reflective scene.

Conflict between managers and employees is one of the main reasons for resigning. Workplace conflict can be time consuming and costly, especially for small businesses. You can’t avoid conflict. It’s a normal and sometimes, healthy part of human existence. However, it can also destroy self-esteem, damage businesses, careers and mental health and potentially lead to legal action. The answer? Find

Conflict Management

Top Tips for Resolving Workplace Conflict

Posted on March 5, 2019 by The Conflict Expert 2 comments

Trust and teamwork in conflict resolution.

It is estimated that managers spend approximately twenty percent of their time handling conflict within their teams.[1] Interpersonal conflict is one of the leading causes of workplace stress and can lead to a deterioration of mental and physical health. Workplace conflict can take up to between 25% and 50% of an employee’s work day! [2] An unhappy employee (or several)

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